Skip to content

Frequently Asked Questions

The project Puleun Blue is the work of New York-based visual artist Eui-Jip Hwang. Pu-leun is a Korean adjective that describes the color of the sky, and it translates as bluish.

This photography project aims to capture authentic and simple expressions in a time of uncertainty. The passing of each day brings new colors and clouds, and time continues to flow. As fleeting moments pass, the artist points the camera at them, capturing the present and anticipating the future.

A limited edition refers to the limited number of prints available for each piece of art. In order to protect the value of the artworks and the collectors who purchased them, Puleun Blue's limited edition artworks are limited in quantity and will not be reprinted once they have been sold.

Each limited edition will be uniquely numbered and signed by the artist.

Your artwork includes a Certificate of Authenticity, which is signed by the artist, to ensure that you are collecting an authentic piece of art. It includes information about the title, dimensions, materials, as well as the edition number. A certificate will be valuable to you as a collector as it will add provenance and context to your acquisition.

Yes, each print comes matted with museum boards for protection and ready for framing. If required, prints can be easily removed from mat boards to be mounted differently. Please consult your local framing shop for available options.

Large prints are only available as Artist Proofs (AP) for public exhibitions and as private purchases. Inquiries for exhibitions and private collections can be directed to hello@puleunblue.com.

Order & Shipping Information

Your orders are packaged by hand with special care to protect artwork. All prints are protected by archival mat boards that measure 3/16" in total thickness. They are flat packed and all protective measures are taken to prevent damage in transit.

Your artwork is made to order and will be shipped within 3 to 5 business days after order confirmation. USPS or FedEx will deliver your artwork to you, but shipping times may vary based on your location and shipping method.

Delivery dates for Economy or Standard shipping cannot be guaranteed.

However, if your order does not arrive on time while Express shipping was selected, you will receive a credit for the shipping charge. Please email us your order number at hello@puleunblue.com.

At this time, we accept orders for delivery within the US only. We plan to expand our international shipping options in the near future.

Due to insurance and liability concerns, we are not able to ship to PO boxes.

Please check your shipping address for accuracy before finalizing your purchase. For any reason a shipping address is incorrect, we cannot guarantee this can be changed. If your order has not been dispatched, please contact us immediately at hello@puleunblue.com.

We are unable to redirect orders once they have been dispatched. Any item returned to our location due to an insufficient or incorrect address entered at checkout will be considered a standard return for store credit with the shipping costs deducted.

Returns & Cancellations

We are committed to providing accurate descriptions and images featured on our site. In the event that your acquisition is not to your satisfaction, you can reach us at hello@puleunblue.com or start a return here.

A full refund is available if the order is canceled within 24 hours of confirmation. Please email us your order number at hello@puleunblue.com.

Artwork is made to order, so cancellations after this time will be issued as a store credit, which can be redeemed for another artwork.

We do not offer exchanges due limited availability of artwork. Once the return is processed, make a separate purchase for the new item.

Once we receive, return packages are processed within 5 business days. If approved, your refund will be sent to your original payment method. The time to post a credit to your account can vary and is determined by the issuing bank. Please contact the issuing bank for details.

Your artwork is insured during transit. Please contact us immediately at hello@puleunblue.com.

For fastest service, be sure to include photos of the damaged item and your order number in your initial message. Please retain the box and the items inside.

We are here to help. For any other questions, please contact us by email at hello@puleunblue.com.